You are shipping AI hallucinations. Here’s how to stop.

When the AI hallucinates, whose mistake is it? It’s easy to point at the model. Easy to blame hallucinations on the complexity of LLMs, the training data, or the pace of AI research. But what if the failure isn’t just computational? What if the failure is procedural? What if it’s ours? We have inherited a powerful toolset capable of generating […]

Designing UX = designing prompts? Prompt engineering as the new UX skill

AI is indiscriminate. It will respond to anything (vague, misaligned, incomplete )and return something that looks finished. We’ve been here before. We’ve seen wireframes built on assumptions and prototypes shipped without hypotheses. Now we’re watching the same happen with prompting. Vague instructions fed into AI are producing surface-level answers. The crux is in how we shape the conversation. If we […]

Designing for a world where no one trusts anything anymore

Trust was always invisible. Until we lost it. It has always been present in UX. Just quiet. We relied on it without naming it. A login form looked secure. A progress bar meant something was happening. A CTA didn’t feel like a trap. But then the internet changed. Content became infinite. Outputs became automated. The authors disappeared. Now we’re designing […]

Designing for a world where no one trusts anything anymore

Trust was always invisible. Until we lost it… It has always been present in UX. Just quiet. We relied on it without naming it. A login form looked secure. A progress bar meant something was happening. A CTA didn’t feel like a trap. But then the internet changed. Content became infinite. Outputs became automated. The authors disappeared. Now we’re designing […]

What users want vs. what we often build: UX audits explained

hy do users drop off at the crucial moments? It is often down to the fact that journeys get shaped around what is buildable rather than what is usable. The paths users take are too often reverse-engineered from either backend logic or business constraints. But a good UX audit interrogates their very existence. It asks who the design is really […]

Synthetic Users: The Future of UX Research?

UX research has never been a fixed discipline. But in 2025, it is being reshaped by simulation. Synthetic users, predictive journey modelling, and AI-based empathy mapping are present, functional, and, in some cases, already integrated into design cycles. Here’s everything you need to know about it: ⬇️ 📌 What’s Inside 🧠What synthetic users actually are and what they are not […]

When AI designs (and delivers) for us, what do we still own?

What is our role as designers when AI can do our job? If AI can design, build, (and ship) what’s left for us to shape? What happens to design when execution is no longer ours to own? Read on Medium➡️ Read on Substack➡️ 📌 What’s Inside 🧱 From creators to architects At its core, being a designer has always meant […]