The Psychology of Empty States and Why They Matter

Empty states, once relegated to the realm of afterthoughts in the realm of UX design, have undergone a reevaluation.  Now recognised as critical touchpoints within the user journey, these seemingly blank spaces hold immense power to shape user perception and behaviour.   Scientific research across various disciplines informs our understanding of how empty states can influence us.  Studies in Gestalt psychology […]

The Allure of the Invisible: Don Norman and the Power of Seamless Design

In the ever-evolving landscape of technology and human interaction, design plays a crucial role in shaping our experiences. Don Norman, a renowned design critic and cognitive scientist, offers a compelling perspective on what truly sets exceptional design apart. His theory of “invisible design” delves beyond aesthetics and functionality, proposing that the most successful designs fade into the background, becoming effortless […]