When the AI hallucinates, whose mistake is it? It’s easy to point at the model. Easy to blame hallucinations on the complexity of LLMs, the training data, or the pace of AI research. But what if the failure isn’t just computational? What if the failure is procedural? What if it’s ours? We have inherited a powerful toolset capable of generating […]
AI is indiscriminate. It will respond to anything (vague, misaligned, incomplete )and return something that looks finished. We’ve been here before. We’ve seen wireframes built on assumptions and prototypes shipped without hypotheses. Now we’re watching the same happen with prompting. Vague instructions fed into AI are producing surface-level answers. The crux is in how we shape the conversation. If we […]
There is a moment between wanting to do something and actually doing it. And another between doing it and knowing if it worked. These are the two gulfs that define the usability of any product: the Gulf of Execution and the Gulf of Evaluation. One measures how well users can translate intent into action. The other, how easily they can […]
Every so often, a new feature or product release prompts our industry to pause… Many of us would argue that Apple’s iOS 26 Liquid Glass update might be the latest example. An interface design that is as deliberate as it is divisive. So, let’s take a look at what’s unfolding in front of us. Translucency, motion, and fluidity are becoming […]
The way we interact with digital devices is continuously being refined and enhanced. One of the most intriguing advancements in this realm is the integration of haptic feedback. This technology, which adds a tactile dimension to digital interactions, is revolutionising user experience design. By creating more immersive and intuitive interfaces, haptic feedback is poised to become a cornerstone of modern […]
Sign up for the newsletter and never miss a post