To Hide or Not To Hide? Hiding vs Disabling Features

When designing interfaces, we often face the critical conundrum of whether to hide features or disable them. This can often be a tricky decision, as it ultimately shapes how users interact with our designs, impacts usability, and contributes to the overall clarity of the interface. The answer often lies in striking the perfect balance between functionality and clarity. We must […]

Why Dark Mode is (and isn’t) Your Ally

Dark mode, a popular feature in modern digital interfaces, often sparks debates about its necessity and effectiveness. While many users prefer dark mode, truly understanding its impact on user satisfaction and behaviour requires a nuanced approach. This article explores the reasons why users are drawn to dark mode, the psychological and research-based factors behind its use, potential challenges, and best […]

The Three Pillars of Delight: Framework for Designing Interfaces Users Love

As UX professionals we strive not just for usability but for experiences that venture beyond functionality and resonate on a deeper emotional level.  This is where the concept of delight takes centre stage. Delight is that spark of joy or satisfaction that elevates user interaction from the mundane to the truly engaging. But delight isn’t a singular entity; it can […]

The Psychology of Empty States and Why They Matter

Empty states, once relegated to the realm of afterthoughts in the realm of UX design, have undergone a reevaluation.  Now recognised as critical touchpoints within the user journey, these seemingly blank spaces hold immense power to shape user perception and behaviour.   Scientific research across various disciplines informs our understanding of how empty states can influence us.  Studies in Gestalt psychology […]