Designing Success (Part 2): Do’s, Don’ts, and Use Cases of Confirmation Patterns

Read on Medium 🅼➡️ Users crave clarity. Not just feedback, but meaningful feedback. That means the purpose of a confirmation message is not to exist, but to communicate what happened, why it matters, and what’s next, if anything. As NNG reminds us: “[…] provide response options that summarize what will happen for each possible response” Simple concept, yet, we often […]

Designing Success: The Emotional Power of Confirmation States

Humans are natural completionists. We open loops, and we look for ways to close them. It’s how our brains make sense of the world. In UX, every interaction is a loop: The user takes an action. The system responds. When it works, the user knows what happened and walks off satisfied of having completed a task. When it doesn’t work, that’s […]

Communication: Your Secret UX Weapon

We often hear that good design is invisible. But should your rationale be invisible, too? Should your strategy be hidden behind file links and Figma layers? How much time do we spend articulating the reasoning behind our choices? How often do we pause to ensure that teams, stakeholders, and users alike understand our intent? No matter how brilliant your UX […]

Dark Patterns Uncovered (Part 2): Ethics, Transparency, and User Trust

“When profit is at stake, content and interaction designers put ethics aside all too often. It’s time to say: enough.” We’ve all encountered them — some of us without even realising it. Dark patterns have long lurked within the digital spaces we navigate daily. In Part 1, we traced their origins, the psychological levers that make them effective, and the most […]